CRM for Travel Industry

Travel & tourism industry depends a lot upon building appealing itineraries and offer the best experience to customers to make their vacation memorable. Happy and satisfied customers are the key to business growth, as one time customers turn into recurring customers and referrals add to your growth. Offering personalized services helps in crafting a good experience for people. Businesses operating in travel & tourism industry need to keep a safe record of customer’s document, list of locations for seasonal vacations, hotels, acquire new customers, generate awareness about their offers and much more. Technology has made it easier for every business segment to target customer base beyond their imagination. Why not experience it and see the results?

Travel CRM Software | FinCRM

How will travel & tourism industry benefit from FinCRM?

For travel & tourism industry, it is just not about scheduling tours and booking flights & hotels but to provide an upgraded travel experience, which requires systematic data collection & distribution. The only and precise solution for impertinent data collection & management is FinCRM. From the automatic collection of leads to distribution and methodical monitoring, everything can be accomplished just by deploying our industry-best CRM software for travel & tourism indusrty. Keep a record of hotels, restaurants, flights, holiday destinations, etc., using CRM software in a consolidated manner. Let’s see how you can do all this using FinCRM.

Capture lead from various channels | FinCRM

Discover More Leads by Automated Data Collection

Travel & tourism industry majorly thrives on its strategy to acquire the bank of new customers. Acquiring customers is now easy with FinCRM’s automatic lead capturing feature. Now, just sit back and let our CRM software aggregate leads for your travel & tourism business from your various 3rd party lead generating channels in no time. It can be integrated with several 3rd party channels and get you potential leads from whichever portal you want.

Keep Up With Prospects by Email & SMS Reminders

For an organized business, if you do not keep customers updated about their travel itinerary via SMS or email then you may lose the race in travel & tourism industry. But when you are organizing travel itinerary with FinCRM, you can send messages to greet, flight check-in reminders, hotel address confirmation message, hotel check-in & check-out reminders, etc. Such services can win your customers’ hearts and increase your customer retention. A higher level of personalization in services provides customers a value-addition and presents a positive experience, which results in repeated bookings.

Send booking notifications | FinCRM
Send Marketing SMS | FinCRM

Stay in Touch Using Promotional SMS

You offer special seasonal offers, discounts, and other services occasionally. Notify about your special offers by conducting marketing campaigns through FinCRM. Let your customers, prospects, and leads know your offers via SMS and grab as many travelers. People prefer travel offers to coming to them, instead of going to a travel agency for discounts.

Get In-depth Data Analysis & Performance Reports

Analyzing factors impacting sales growth in travel & tourism industry from time to time is always a smart move. Which is the most booked travel destination, which partner hotel is most liked by travelers, which destination is being mostly booked in which season? These are a few questions that FinCRM reports can answer in minutes. Your most productive season to your most productive team, everything can be analyzed by graphical reports in our CRM software.

Performance analysis report | FinCRM
Store confidential documents in FinCRM

Save Important Files with Document Manager

The advent of digitalization has transformed every aspect of travel & tourism industry. Digital payments, digitized bills & estimates are gaining generality. The place where you can store all these digital documents safely is FinCRM. Upload your confidential documents, define access-control, and stay relaxed about privacy. Our CRM software is safest because it has maker-checker feature, which doesn’t allow anyone to delete or remove documents or files or folders without getting the request approved by the admin. So you can stay stress-free about losing your important confidential documents.

Never Fail to Catch a Meeting On Time

A general idea that your prospects may have a busy schedule can allow you to schedule meetings or calls at a particular time. Amidst scheduling so many meetings and under the sales burden, spare a few seconds to schedule a meeting reminder in FinCRM. On your time, a reminder pops up to nudge you about the upcoming meeting. It is a common habit of people forgetting about meetings under the load of work, but you can beat that too with our CRM software for travel & tourism industry.

Calls or meeting reminder | FinCRM
Travel industry related knowledge | FinCRM

Revamp Expertise with Knowledge Base

Business in travel & tourism industry highly relies on seasons. Few tourist places cannot be visited in winter and few are dangerous to visit in monsoon. You can store details, such as climate, the best time to visit, nearby sights, etc., in FinCRM so that you always have a bunch of destinations for every season. Your prospects consider you an expert and you can really become an expert by learning about every tourist destination and let everyone learn through our CRM software for your travel & tourism business.

Plan Better by Proper Task Management

Every team has a different task to deal with and with the number of tasks, task management becomes even tougher. FinCRM can turn this tedious task into the easiest one. Directly assign tasks to the required employee in seconds from our CRM software. If its recurring bill payment or one time task, simply allocate task & deadline and sit back to track progress from anywhere. As difficult as it was before, now it is easier with CRM in travel & tourism industry.

Allocate task & deadline with CRM | FinCRM
Send booking invoice | FinCRM

Send Estimates & Invoices to Customers Immediately

A business which has large potential of sourcing customers from online lead aggregators, first mover usually has the advantage. Sharing estimates instantly can give you that competitive edge. GST-compliant estimates & invoices has become important for all, vendor as well as customer. Prepare GST-compliant estimates & invoices directly from FinCRM for running your travel & tourism business by staying in line with government norms. You can also keep track of all your partial and complete payments, get debtor’s ageing reports at one click, remind customers for payments when required.

Capture lead from various channels | FinCRM

Discover More Leads by Automated Data Collection

Travel & tourism industry majorly thrives on its strategy to acquire the bank of new customers. Acquiring customers is now easy with FinCRM’s automatic lead capturing feature. Now, just sit back and let our CRM software aggregate leads for your travel & tourism business from your various 3rd party lead generating channels in no time. It can be integrated with several 3rd party channels and get you potential leads from whichever portal you want.

Send booking notifications | FinCRM

Keep Up With Prospects by Email & SMS Reminders

For an organized business, if you do not keep customers updated about their travel itinerary via SMS or email then you may lose the race in travel & tourism industry. But when you are organizing travel itinerary with FinCRM, you can send messages to greet, flight check-in reminders, hotel address confirmation message, hotel check-in & check-out reminders, etc. Such services can win your customers’ hearts and increase your customer retention. A higher level of personalization in services provides customers a value-addition and presents a positive experience, which results in repeated bookings.

Send Marketing SMS | FinCRM

Stay in Touch Using Promotional SMS

You offer special seasonal offers, discounts, and other services occasionally. Notify about your special offers by conducting marketing campaigns through FinCRM. Let your customers, prospects, and leads know your offers via SMS and grab as many travelers. People prefer travel offers to coming to them, instead of going to a travel agency for discounts.

Performance analysis report | FinCRM

Get In-depth Data Analysis & Performance Reports

Analyzing factors impacting sales growth in travel & tourism industry from time to time is always a smart move. Which is the most booked travel destination, which partner hotel is most liked by travelers, which destination is being mostly booked in which season? These are a few questions that FinCRM reports can answer in minutes. Your most productive season to your most productive team, everything can be analyzed by graphical reports in our CRM software.

Store confidential documents in FinCRM

Save Important Files with Document Manager

The advent of digitalization has transformed every aspect of travel & tourism industry. Digital payments, digitized bills & estimates are gaining generality. The place where you can store all these digital documents safely is FinCRM. Upload your confidential documents, define access-control, and stay relaxed about privacy. Our CRM software is safest because it has maker-checker feature, which doesn’t allow anyone to delete or remove documents or files or folders without getting the request approved by the admin. So you can stay stress-free about losing your important confidential documents.

Calls or meeting reminder | FinCRM

Never Fail to Catch a Meeting On Time

A general idea that your prospects may have a busy schedule can allow you to schedule meetings or calls at a particular time. Amidst scheduling so many meetings and under the sales burden, spare a few seconds to schedule a meeting reminder in FinCRM. On your time, a reminder pops up to nudge you about the upcoming meeting. It is a common habit of people forgetting about meetings under the load of work, but you can beat that too with our CRM software for travel & tourism industry.

Travel industry related knowledge | FinCRM

Revamp Expertise with Knowledge Base

Business in travel & tourism industry highly relies on seasons. Few tourist places cannot be visited in winter and few are dangerous to visit in monsoon. You can store details, such as climate, the best time to visit, nearby sights, etc., in FinCRM so that you always have a bunch of destinations for every season. Your prospects consider you an expert and you can really become an expert by learning about every tourist destination and let everyone learn through our CRM software for your travel & tourism business.

Allocate task & deadline with CRM | FinCRM

Plan Better by Proper Task Management

Every team has a different task to deal with and with the number of tasks, task management becomes even tougher. FinCRM can turn this tedious task into the easiest one. Directly assign tasks to the required employee in seconds from our CRM software. If its recurring bill payment or one time task, simply allocate task & deadline and sit back to track progress from anywhere. As difficult as it was before, now it is easier with CRM in travel & tourism industry.

Send booking invoice | FinCRM

Send Estimates & Invoices to Customers Immediately

A business which has large potential of sourcing customers from online lead aggregators, first mover usually has the advantage. Sharing estimates instantly can give you that competitive edge. GST-compliant estimates & invoices has become important for all, vendor as well as customer. Prepare GST-compliant estimates & invoices directly from FinCRM for running your travel & tourism business by staying in line with government norms. You can also keep track of all your partial and complete payments, get debtor’s ageing reports at one click, remind customers for payments when required.